- "Good topic, thanks Julie." - servicedesk360
- "Translating your technical service catalog into a business facing service catalog" - Julie
- "Sounds great. I personally hope and belive the 'hot topics' we should focus on are; goverance, complia..." - Dr. Don Page
- "What is not being talked about is that BMC plans to bring current numara employees over, knowledge transfer..." - Steve Gotts
- "As a result of this acquisition, Its so predictable that Numara products will become more and more expensiv..." - Bharathi Priya
Let’s destroy the barriers to innovation says ServiceNow
Progressive companies are giving technology teams more time to concentrate on innovative IT, by using SaaS (Software as a Service) technology to free up resources and flexible platforms to bring ideas, rather than coding and so...
The reward for taking mobile seriously? Loyal customers
Businesses which hone the mobile experience are rewarded with greater customer loyalty than those who tack on applications or services without considering the experience delivered. Research from eDigital has found that comp...
Choose your hot topics for SDITS12
In case you’ve missed it, the full seminar programme for the Service Desk & IT Support Show is now live here. It’s shaping up to be two fantastic days of thought-provoking discussion and plenty of takeaway info for th...
IT should be the business technology saviour, not its police force
IT must stop acting like a technology ‘police’ force, and instead focus on innovating and developing services that help businesses work more effectively and profitably. Ian Aitchison, director of product management at LA...
Department of Health to cut IT costs by 40 per cent
The Department of Health (DoH) is predicting a 40 per cent IT operational costs saving by awarding a five-year outsourcing contract to Atos. The contract, worth £74 million, will see Atos deliver integrated IT desktop and sup...
SDITS12 goes Back2ITSM
This year’s Service Desk & IT Support Show (SDITS) features a huge education programme, with visitors given free insight from the top ITSM practitioners and experts. This year, the event will also allow visitors to deci...
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