whitepaper | ServiceDesk360

One ITSM tool, multiple business function fixes?

Commitment to quality has seen ANS Group invest in ITSM software from Sunrise. Yet the success of the implementation has encouraged ANS to broaden its horizons beyond IT, and the technology is now being used to support crucia...

by servicedesk360

Full Story »

Is your service desk compromising your IT security?

IT departments are spending countless hours and dollars to avoid data breaches, but many are leaving one door wide open to hackers: remote support. The 2011 Verizon Data Breach Investigations Report found remote access and de...

by servicedesk360

Full Story »

Lessons from SITS13 part 2

John Lewis offers a different path towards IT skills

SDI promises ‘biggest ever’ conference

Ringing the changes at the Department for Transport

One ITSM tool, multiple business function fixes?

Is your service desk compromising your IT security?

Supporters

Latest Tweets

Sign up to our newsletter