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Posts Tagged ‘user-owned devices’
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Featured Articles
ITIL or BYOD, 360

Why are we still debating ITIL rather than guiding a revolution in business technology?

Despite claims that its currency is diminishing, ITIL still dominates conversations in the ITSM industry.  James West explains why we must call time on ITIL for the foreseeable future.
by servicedesk360
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Featured Articles
BYOD part 2, SD360

ServiceDesk360’s guide to BYOD – part two

In part one of our guide to ensuring service desks don’t come last in the race to adopt mobile technologies, James West discussed the three crucial steps which must be followed: acceptance, listening to the business, and begi...
by servicedesk360
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Featured Articles
BYOD part 1, 360

How do we stop the service desk coming last in the BYOD race?

Bring Your Own Device threatens and undermines the very existence of IT support, yet those willing to adapt have the opportunity to refine and galvanise the service desk.  In part one of the ServiceDesk360 guide to supporting ...
by servicedesk360
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Industry Updates
Hornbill BYOD, 360

Technology rebellion growing stronger every day

More than half of UK office workers believe the business isn’t delivering the technology they need to be productive, with 40 per cent of the working population already choosing to rebel against internal IT by using their own ...
by servicedesk360
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Company News
Kaseya BYOD, 360

BYOD: a challenge worth tackling

IT must change its mindset of locking down technology and instead accommodate user-owned devices to create a more productive workforce.
by servicedesk360
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