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Posts Tagged ‘Training’
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SDI causes stir in social media

TheService Desk Institute (SDI) is running a workshop discussing how social media can work for service desks.
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Event
 

SDI conference rewards early booking

Early bird tickets are now available for theService Desk Institute23rd Annual Conference to be held 8-9 June in Brighton.
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Company News
 

Real-world lessons from virtual classroom

The Service Desk Institute (SDI) is offering the opportunity to become a qualified SDI Service Desk Manager by participating in training sessions being held in a live virtual classroom. The four-day course is being held 04-07 J...
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Free help building a service catalogue

Axios Systems is launching a series of free webcasts designed to guide the process of creating a service catalogue and help practitioners avoid the common pitfalls.
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Industry Updates
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PRISM aims to unify global ITSM professional development

itSMF (IT Service Management Forum) has launched a personal development scheme which it hopes will unify the disparate ITSM training landscape and give participants a portable scheme which they can use to track and guide their ...
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