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Event
 

Who to meet at the Service Desk & IT Support Show – part 1

With the Service Desk & IT Support Show (SDITS11) less than four weeks away, we begin our preview of what is shaping up to be the most important industry event for many years.
by admin
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Industry Updates
 

Pink Elephant buys out ServiceSphere

Pink Elephant, the service management consultancy, has purchased ServiceSphere, a training organisation built around collaborative learning.
by admin
2
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Featured Articles
 

Building skills – the ServiceDesk360 training survey

Training; everyone acknowledges its importance, but how many businesses offer effective and memorable learning experience to staff? Working in conjunction with Practice IT, we want to find out how good the training given to Ser...
by admin
1
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Industry Updates
APMG ITIL, 360

APMG targets IT clarity with Lean qualification

APMG International, the accrediting body of IT-centric frameworks such as ITIL and PRINCE2, has launched a certification scheme for Lean.
by servicedesk360
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Industry Updates
 

"No, we’re not giving you any training, you’ll leave if we do"

IT professionals say that businesses are unwilling to invest money in their training for fear they will take the skills acquired and move to a competitor.
by admin
1
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