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Company News
342379_6295

Housing charity selects Kaseya for remote support

Faced with the challenge of supporting 600 users across 48 sites with an IT team of five has led charity and housing association Framework to take advantage of ITSM tools from Kaseya.
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Company News
SITS final preview, SD360

Stop the press: latest SITS13 news

With the Service Desk and IT Support Show (SITS13) just days away, we round-up the last minute announcements, including extra opportunities to win prizes and receive free research.
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Company News
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Improving ITSM, but not for profit

Managed service provider (MSP) Charityshare  has announced the selection of ICCM Solutions  to provide ITSM software after a two day ‘hands-on’ trial, with initial deployment resulting in time-savings and service improvem...
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Featured Articles
Matrix42 workplace, SD360

Where have the workers gone? What the office revolution means for IT

Technology, telecommuting, the trend towards homeworking and a new generation of workers who ‘grew up with smartphones in their hands and computers in their laps’ are revolutionising the work culture. Mark Lillywhite of Mat...
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Event
Ian preview, SD360

It’s showtime!

SITS13 is almost here, Ian Aitchison of LANDesk ponders the topics likely to cause a stir and offers his expected highlights.
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