Software | ServiceDesk360

Microsoft: green fields are under threat

A quarter of ServiceDesk360 readers say their business will consider migrating away from Windows next year. Find out why Microsoft has got its work cut out to save its territory.

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IT giant Microsoft outsources…IT

Microsoft has handed over management of its internal IT services to Indian outsourcing company Infosys Technologies.

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Southend Council predicts ITIL success

Best practice principles offered by ITIL are being used to centralise IT support for four locations comprising Southend-On-Sea Borough Council.

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Start-ups offered free social IT support platform

IT SmartDesk has announced that its social support platform is now available for free to new-start companies, in a move designed to support small enterprises that cannot justify the expense of a dedicated IT specialist.

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