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Industry Updates
 

Clouds lifting as web-based software treated as business innovation

The number of businesses positive about the role that cloud computing can play in improving their IT delivery has exceeded the amount of sceptics for the first time.
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Featured Articles
 

Cost savings AND improved service – achieving the impossible at Tamworth

Find out how Tamworth Borough Council has used industry standards and flexible service management to make across the board improvements.
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Company News
 

Pink Sunrise for Sostenuto

Sunrise Software’s service management platform Sostenuto has received PinkVerify 3.1 accreditation as meeting requirements for ITIL Version 3.
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Industry Updates
 

Salesforce.com casts shadow over IT service software providers?

Salesforce.com is threatening to completely redraw the IT service management software landscape by throwing its marketing weight behind a cloud-based offering targeted at the sector.
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University gets wise with service management

The University of Greenwich has ushered in a combination of ITIL and Sunrise’s service desk software to improve the support given to 25,000 students across three campuses.
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