Software | ServiceDesk360

Tools4ever says follow me to SDITS11

Tools4ever is launching the latest version of its identity and access management software on stand 320 at the Service Desk and IT Support Show (SDITS).

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Hornbill opening the door to proactive service management?

Hornbill has announced the latest release of its Supportworks ITSM software offering integration with Twitter and mobile devices to encourage service desks to engage customers in a more proactive way.

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Omninet arrives in the UK

Omninet has announced its expansion into the UK and Ireland with the launch of its Omnitracker service management suite, with a roll-out campaign supported by partners PrisaTec, and Smatra Group.

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Who to meet at the Service Desk & IT Support Show – part 5

In the fifth of our Service Desk & IT Support Show (SDITS1) previews, we look at the category remote and mobile support.

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Who to meet at the Service Desk & IT Support Show – part 3

In the third part of our preview of the Service Desk & IT Support Show (SDITS11), we look at the products and services available which have been designed to compliment ITIL.

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