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Industry Updates
Christmas Shopping

Smartphones deliver merry Christmas for IT-savvy businesses

Smartphones will account for 10 per cent of retail sales this Christmas, generating £3.5 billion according to consultant Deloitte, with over £300 million worth of items purchased directly via handsets.
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Industry Updates
Social block, 360

Restricted social media at work? There’s worse to come

Employees begrudgingly accept online activity during work hours, however Gartner predicts that 60 per cent of organisations will have implemented formal programmes to observe staff’s electronic behaviour on social sites, suc...
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Featured Articles
SDITS12 review, 360

The joy and pain of SDITS12

Day one of SDITS12 was a watershed moment for the UK ITSM industry, according to James West, with real change evident.  So why was he in professional despair just 24 hours later?
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Company News
IT smartdesk, 360

Start-ups offered free social IT support platform

IT SmartDesk has announced that its social support platform is now available for free to new-start companies, in a move designed to support small enterprises that cannot justify the expense of a dedicated IT specialist.
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Event
Twitter Pat, 360

Connect with those who share your ITSM problems

ITSM professionals struggling to see value in Twitter are being urged to join the conversation around SDITS (Service Desk & IT Support Show) and see how the online community shares ideas and solves universal problems.
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