ServiceDesk360


 
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Featured Articles
BYOD part 1, 360

How do we stop the service desk coming last in the BYOD race?

Bring Your Own Device threatens and undermines the very existence of IT support, yet those willing to adapt have the opportunity to refine and galvanise the service desk.  In part one of the ServiceDesk360 guide to supporting ...
by servicedesk360
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Event
 

Service Desk Show has new owners

Diversified UK, a live event and publications specialist, has acquired the Service Desk & IT Support Show (SDITS) for an undisclosed sum.
by admin
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Will Google Apps destroy the IT helpdesk?

The message of inexpensive, trouble-free computing is helping Google Apps to gain traction. With it’s operating system, Chrome, promising a similar level of reliability, do we no longer need IT service desks?
by admin
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Company News
 

ServiceDesk replaces helpdesk – it’s official

The ServiceDesk has replaced the helpdesk as the preferred term for the IT and business support function within business, with a benchmarking survey giving credibility to the idea that the ServiceDesk is becoming a central busi...
by admin
3
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Event
 

Who to meet at the Service Desk & IT Support Show – part 3

In the third part of our preview of the Service Desk & IT Support Show (SDITS11), we look at the products and services available which have been designed to compliment ITIL.
by admin
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