ServiceDesk360


 
Posts Tagged ‘People’
Recent
Most Commented
Random
 

 
Featured Articles
06/07/08.11.2011: itSMF UK Conference and Exhibition 2011.

The 2011/12 itSMF hot list

The annual itSMF Conference held in November was a good time to reflect on the past year and what challenges await in 2012.  Ben Clacy, CEO of itSMF, tells us what the big talking points were and what solutions were discussed...
by servicedesk360
1
Full Story »

 
 
Industry Updates
ITFrustration500

Poor database investment causes widespread frustration

Over two-thirds of database systems are failing to meet the expectations of staff, causing frustration to 80 per cent of workers says FileMaker.
by servicedesk360
0
Full Story »

 
 
Industry Updates
SchoolEnds500

“I expect a laptop and a smartphone” says next generation of workers

School leavers expect the technology they use in their social life to follow them to the workplace, with 70 per cent believing that smartphones and tablet computers will make it easier to do their jobs, according to a study fro...
by servicedesk360
2
Full Story »

 

 
Event
IT Service Week, 360

Third annual IT Service Week in full swing

The Service Desk Institute (SDI) is hosting the third annual IT Service Week (October 3-7) , giving IT support and service teams the opportunity to highlight and promote the work they do within their organisations.
by servicedesk360
0
Full Story »

 
 
Industry Updates
Howard, IT serv week, 360

Why service desks should be sexier this week

Recognition of a job well done is recognised as vital for maintaining staff morale, but it is too often overlooked during the melee of running a service desk.  Howard Kendall of SDI says we must step back and recognise the ste...
by servicedesk360
0
Full Story »