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Posts Tagged ‘mobile support’
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Industry Updates
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Failure to offer support through mobile devices a missed opportunity

Service desk are failing to capitalise on the popularity of mobile devices for helping reduce the support burden.  Research from LANDesk found that although almost 85 per cent of end-users want to create IT incidents and rece...
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Company News
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Three to offer 4G as standard

Mobile provider Three has announced it will offer 4G later this year, promising to undercut competition by offering the high speed service to all existing customers without them being required to upgrade or pay more.
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Featured Articles
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Keen on instant payment? Invest in IT

Retailers and service providers must invest in security and support to enjoy the benefits of receiving immediate payments via mobile devices, with a study from ICM Research finding that although 80 per cent of consumers are awa...
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Industry Updates
Christmas Shopping

Smartphones deliver merry Christmas for IT-savvy businesses

Smartphones will account for 10 per cent of retail sales this Christmas, generating £3.5 billion according to consultant Deloitte, with over £300 million worth of items purchased directly via handsets.
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Industry Updates
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Retailers warned: invest in mobile channels or lose out

Retailers that fail to embrace mobile sales channels risk potentially losing out on sales, with a study from Juniper predicting that that goods purchased via smartphones will increase by almost 50 per cent over the next two ye...
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