ServiceDesk360


 
Posts Tagged ‘ITSM’
Recent
Most Commented
Random
 

 
Company News
993663_88639576

Bournemouth University graduates to consolidated IT

Bournemouth University (BU) has deployed ITSM software from ServiceNow as it consolidates multiple IT systems, automates processes, and provides self-service facilities.
by servicedesk360
0
Full Story »

 
 
Company News
Heineken The Entrance 3

Brewer develops business with an Orange twist

International brewer Heineken  has announced that Orange Business Services has been selected to unify communications and infrastructure at more than 1000 offices and sites across 53 countries, in ‘a multimillion’ e...
by servicedesk360
0
Full Story »

 
 
Industry Updates
secure data

Protecting data is business-wide priority

Data protection breaches caused by human error have been identified as one of the most pressing issues facing organisations, with research from information security group Symantec  finding that incidents have increased by 22 p...
by servicedesk360
0
Full Story »

 

 
Featured Articles
Bruton Sd resource, SD360

Your service desk is probably overstaffed – but no one needs to lose their job

IT user support guru Noel Bruton has rejoined the writing staff of ServiceDesk360, applying lessons from his Methodology for IT User Support (MITUS) to tackle the big industry challenges.  This month, he looks at the issue of ...
by servicedesk360
1
Full Story »

 
 
Company News
86525710

Vodafone will spend £2.5 million per day to win 4G war

Telecoms provider Vodafone  will invest the equivalent of £2.5 million every day on network and infrastructure improvements in preparation for the upcoming launch of its 4G service.
by servicedesk360
0
Full Story »