Posts Tagged ‘IT Support’
 

 
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How SThree embraced BYOD

Provisioning  and supporting Bring Your Own Device is a major challenge for all IT department; learn how SThree worked with Hornbill to rise to the consumer IT challenge. 
by servicedesk360
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ANS, Sunrise,360

One ITSM tool, multiple business function fixes?

Commitment to quality has seen ANS Group invest in ITSM software from Sunrise.  Yet the success of the implementation has encouraged ANS to broaden its horizons beyond IT, and the technology is now being used to support crucia...
by servicedesk360
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Service Desks under pressure to deliver value

Service desk professionals are under increasing pressure to demonstrate the value they deliver to business, with a study conducted ITSM specialist Cherwell Software and the SDI finding that justifying budget tops the list of 2...
by servicedesk360
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exhibition

SITS13 – the countdown starts here

SITS13 – the UK’s premier IT service and support event, is fast approaching, promising to bring its greatest ever line-up of education and technology. 
by servicedesk360
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seminar

Gartner headlining SITS13 part one: Measuring Value through Metrics

  Gartner, the world’s leading information technology research and advisory company, is headlining the SITS13 keynote programme.  ServiceDesk360 previews the four keynote events spearheaded by Gartner, starting with...
by servicedesk360
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