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Duncan SITS13

Lessons from SITS13 part 2

It’s the turn of Duncan Watkins to chronicle his journey through SITS13, taking in presentations from John Lewis, Barclay Rae, Kaimar Kaur and…Catwoman?
by servicedesk360
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Event
SITS WP download, 360

Meaningful service desk metrics – download the full paper

SITS13 saw the launch of an exclusive White Paper – ‘Demonstrating service desk value through more meaningful metrics’.  Visitors to the Day 1 Breakfast Briefing got detailed insight from an expert panel, wh...
by rwebb
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Company News
Rich SITS13, SD360

Service desks must become business champions

Service desks are capable of solving myriad non-IT business challenges which could elevate its status immeasurably as it helps deliver bottom-line benefits.  Speaking at SITS13, Eric Wright, managing director of service desk s...
by servicedesk360
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Company News
SITS13 floor

SITS day 1 – latest show news

More than 85 vendors are showing their latest and greatest at SITS13 starting today, here’s a summary of the day one news announcements.
by servicedesk360
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Company News
SITS final preview, SD360

Stop the press: latest SITS13 news

With the Service Desk and IT Support Show (SITS13) just days away, we round-up the last minute announcements, including extra opportunities to win prizes and receive free research.
by servicedesk360
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