Posts Tagged ‘community’
 

 
Twitter Pat, 360

Connect with those who share your ITSM problems

ITSM professionals struggling to see value in Twitter are being urged to join the conversation around SDITS (Service Desk & IT Support Show) and see how the online community shares ideas and solves universal problems.
by servicedesk360
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Gartner peer, 360

Community-led support could slash service costs by 50 per cent

Organisations that incorporate peer-to-peer community support could reduce costs to serve by 50 per cent, but will damage relationships with users if they blunder the integration.
by servicedesk360
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