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Posts Tagged ‘cloud services’
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Company News
162049206

Cloud to become primary ITSM delivery method

Founder of SysAid Technologies  Israel Lifshitz says that more than three-quarters of customers will be adopt cloud by the end of the year, supporting the predication with figures show that his company’s cloud ITSM sales...
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Featured Articles
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Does ‘no attachment’ damage company rep?

Business are increasingly questioning whether email is the most effective way of distributing documents, with a study from Cloud Direct finding that more than half of business leaders believe that problems related to the ageing...
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Company News
BMC end user, 360

BMC tunes into cloud experience

Recognising the impact of a poor end-user experience, specifically for those businesses using cloud applications, has led service management technology specialist BMC to create a software package designed to analyse and improv...
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Industry Updates
Stick cloud, 360

“Stick your cloud and BYOD”, or just realism?

A recent article highlighting the views of Sheffield City Council’s CIO appears to confirm our worse fears about the public sector: it has a non-progressive and draconian IT outlook.  However James West finds a very differen...
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Featured Articles
kimber 3602

Amazon customer journey marks the bar that ITSM must meet

IT departments must emulate leading consumer brands such as Amazon, Google and Apple by delivering a seamless end-user experience supported by ‘invisible’ back-end technology.
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