Magazine Online
Magazine Online
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May / June 2010 edition
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The May/June 2010 issue of SupportWorld contains our cover story, Remote Control, looking into the developing importance of servicing the remote workforce; The Great, The Good and The Downright Bad asks where does your service desk sit on the end user satisfaction scale? Out Of Sync explores the chasm that exisits for some service desks between them and the business and 'How To...'Make Your Service Desk Green' looks at the drive towards saving money and being green.