Magazine Archive
Magazine Archive
Welcome to the SupportWorld magazine Archive where you will find all the editions from 2007, 2008 and 2009 so far...
If you can't find what you're looking for or if you would like to view an earlier Support World edition then please email us at info@supportworld.co.uk
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April/May 2010 |
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January/February 2010 2010: Journey Into The Unknown A Voyage of Discovery For The Service Desk Unstoppable Force: Is your business all of a twitter? Virtual Tour De Force: The hype and hope of virtualsation How To...Retain and recruit in a recovery |
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October/November 2009 The ITIL White Elephant, Killing the Golden Goose, Holding Back the Tide, How to... improve communication with your team (part 1), Turning Problems into Profit |
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August/September 2009 The DNA At The Heart Of Your Business, The Quest For Understanding, Enhancing Customer Experience Through ITSM and How To... Implement Configuration Management |
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May/June 2009 I Can't Get No (Satisfaction), Music To Your Ears?, The Pursuit Of Perfection and How to... Implement Service Desk Tools |
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March/April 2009 Pure Service Desk Gold, Fighting Fit or Emergency Repairs? and How to... Select Service Desk Tools |
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January/February 2009 |
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September/October 2008 Magic To Turn SLAs To Your Advantage; Life On The Upward Curve; 24/7: A Round-The-Clock Headache |
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July/August 2008 'Pier Pressure', 'The Break-Fix Dilemma', 'ITIL End Of Term Repot' |
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May/June 2008 'IT Service Emerges From The Shadows', 'Its All The Rage', 'Location, Location!' |
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March/April 2008 'How Do You Measure Up?', 'Its Show Time', 'Learning Taped' |
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January/February 2008 'Shrinking World Of An IT Manager', 'Future Gazing', 'Spotlight On Metrics' |
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November/December 2007 'Animal Magic', 'ITIL v3 - An Empty Feast', 'Elevating IT Boardroom Battles' |
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September/October 2007 'Key To User Provisioning', 'Where Next With ITIL v3', 'Up And Away With SOA' |
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July/August 2007 'Lost in Transition', 'New Pillar of Wisdom', 'Why Manila's a Triller' |
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May/June 2007 'Showing How IT's Done', 'On The Success Express' |
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March/April 2007 'Stars In Your Eyes', 'Give Your Business The Service Edge', 'The Vendor's Ever-Changing Profile' |
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January/February 2007 'The Help Desk is dead long live the Service Desk', 'Customer Service Training' |
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