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2010: Journey Into The UnknownA Voyage of Discovery For The Service Desk
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Welcome
SupportWorld is the only publication to focus specifically on the issues that affect the service desk and IT support industry. The magazine is published bi-monthly by SDI, the industry body for service desk and IT support professionals.
Each issue of SupportWorld covers a mix of People, Process and Technology issues through case studies, feature articles and interviews with key industry figures as well as information on events and training courses.
> Download the latest edition online
> Browse the SupportWorld archive
> Read the hottest feature articles
Feature Articles
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2010: Journey Into The Unknown > download |
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Unstoppable Force > download |
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Virtual Tour... De Force! > download |
Book Club
Loved your last book... But what are you going to read next?
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Our book club regularly review a range of books to help you find your next great read! |
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This month's featured book: 'The Art of Consultation' - A GUIDE TO ENGAGING YOUR CUSTOMERS, by Rhion Jones & Elizabeth Gammell
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Ensure you are always ahead of the game with the latest news, industry developments, case studies and in-depth analysis on subjects that matter to you.