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Remote ControlWorking away from base comes of age for the service desk
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Welcome
SupportWorld is the only publication to focus specifically on the issues that affect the service desk and IT support industry. The magazine is published bi-monthly by SDI, the industry body for service desk and IT support professionals.
Each issue of SupportWorld covers a mix of People, Process and Technology issues through case studies, feature articles and interviews with key industry figures as well as information on events and training courses.
> Download the latest edition online
> Browse the SupportWorld archive
> Read the hottest feature articles
Feature Articles
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Bridge The Gap - Now! |
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The Great, The Good, The Downright Bad > download |
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How To 'Make Your Service Desk Green' > download |
Book Club
Loved your last book... But what are you going to read next?
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Our book club regularly review a range of books to help you find your next great read! |
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This month's featured book: 'Quality Service, Competitive Business: Setting the Standard in Customer Service', by Howard Kendall
Subscribe
Subscribe to SupportWorld magazine.
Ensure you are always ahead of the game with the latest news, industry developments, case studies and in-depth analysis on subjects that matter to you.