Navigation
SupportWorld Magazine
Augu/Sept Cover

What Lies Beneath - The Race to go Green

Are you ready for the challenge to make IT more sustainable?

    

Download the August/September 2010 electonic magazine here

 

Online Resources

Welcome

SupportWorld is the only publication to focus specifically on the issues that affect the service desk and IT support industry. The magazine is published bi-monthly by SDI, the industry body for service desk and IT support professionals.

Each issue of SupportWorld covers a mix of People, Process and Technology issues through case studies, feature articles and interviews with key industry figures as well as information on events and training courses.

> Download the latest edition online

> Browse the SupportWorld archive

> Read the hottest feature articles

 

Feature Articles

Elephant

Soft Skills...Hard Act to Follow 

> download

 Muller Taking IT Out of the Corner 
> download
Che Power to the People
> download

Book Club

Loved your last book... But what are you going to read next?

Our book club regularly review a range of books to help you find your next great read!      

 Book Cover JanFeb

This month's featured book: 'Quality Service, Competitive Business: Setting the Standard in Customer Service', by Howard Kendall

> Read the full book review here


Subscribe

Subscribe to SupportWorld magazine.

Home > Body > Mags

Ensure you are always ahead of the game with the latest news, industry developments, case studies and in-depth analysis on subjects that matter to you.

Subscribe Now