In association with
Welcome to our recruitment section, produced in association with Global Technology Solutions, which connects professionals and businesses within the ITSM industry.
“Global Technology Solutions is the ultimate partner to your business, specialising in service management and technical recruitment globally. With many years in IT and technology recruitment and resource management, and our position as sole supplier for a number of blue chip companies, we pride ourselves in understanding the demands placed on service delivery and IT managers to provide resources to meet their business challenges.”
Andrea Banks, CEO, Global Technology Solutions.
A selection of our latest jobs can be found below. Find the full list of job opportunities here.
Service Transition Manager Managed Services
Salary: £50,000 – 59,999 per annum
Start Date: Sat, 27th Apr 2013
Location: Peterborough, Various Locations
Job Specification:
An exciting opportunity has arisen for an experienced Service Transition Manager with a Managed Services background to join fast growing, dynamic blue chip organisation at either their offices in Cambridgeshire, London , Manchester Hampshire or Nottinghamshire. As a Service Transition Manager you will strong IT managed services experience and at least two to three years of Service Transition experience within that environment.
Incident and Problem Management Manager
Salary: £50 + per hour
Start Date: Mon, 15th Apr 2013
Location: London
Job Specification:
A fantastic opportunity has arisen for a Incident and Problem Management Manager to join well established blue chip organisation based in their prestigious offices in the Docklands. As a Incident and Problem Management Manager you will have excellent experience of managing major incidents and managing a team and be able to make a difference when it comes to Problem Management. As a Incident and Problem Manager you will be responsible for: Managing the day to day activities of the onshore Incident & Problem Management team and ensuring the offshore team have sufficient guidance to work effectively Building a cross-skilled and cohesive team leading the central Incident & Problem Management function Developing team members through a combination of support, management and training.
Incident Manager
Salary: £20 – 29.99 per hour
Start Date: Tue, 19th Mar 2013
Location: London
Job Specification:
An exciting opportunity has arisen for an experienced, forward thinking, dynamic Incident Manager to join well established blue chip organisation based at their prestigious offices in Docklands. As a Incident Manager you will be responsible for : Managing major incidents and outages, as well as VIP escalations from our clients business areas, through to resolution . As a Incident Manager you will:
- Have experience in managing major incidents
- Have demonstrable diagnostic and problem solving skills and be able to show when and how you have used your own initiative to deal with complex issues.
Salary: £60,000 – 79,999 per annum
Start Date: Tue, 19th Mar 2013
Location: Birmingham, West Midlands
Job Specification:
A fantastic opportunity has arisen for a ITIL certified Service Delivery Manager to join well established blue chip organisation based at their prestigious offices in Birmingham. As a Service Delivery Manager you will have strong Incident, Problem and Change Management experience and good general Service Delivery Management experience. As Service Delivery Manager you will be responsible for the Service Management function within Customer Services responsible for all aspects of the relationship between our client and contracted customers.
Vendor Manager/ Technical Services/ Infrastructure Manager
Salary: £40,000 – 49,999 per annum
Start Date: Wed, 17th Apr 2013
Location: Guildford, Surrey
Job Specification:
A rare opportunity has arisen for an experienced Vendor Manager/ Technical Services/ Infrastructure Services Manager to join well established blue chip organisation based at their prestigious offices in Surrey. As a Vendor Manager/ Technical Services/ Infrastructure Services Manager you will have very strong Vendor Management experience and Technical Infrastructure experience. As a Vendor Manager/ Technical Services/ Infrastructure Services Manager you will be responsible for working on new exciting new projects where there is alot of variety.
DV Infrastructure Specialist – Systems Management
Salary: £50 + per hour
Start Date: ASAP
Location: London
Job Specification:
An excellent opportunity for a DV Infrastructure Specialist – Systems Management to start ASAP has arisen. To be part of an Environments Team (Team size ~6) to assist with the installation, commissioning and support of a number of systems/environments for the ICT Project at a Client Site. To meet with the Customer’s aggressive timescales this Open Seat is being raised to expand the existing Environments Team and stand-up additional resources to support the Project at the Client site.
Service Delivery Team Leader
Salary: £35,000 – 39,999 per annum
Location: Chippenham, Wiltshire
Job Specification:
An exciting opportunity has arisen for a dynamic, forward thinking individual to join fast growing blue chip organisation based at their prestigious offices in Chippenham. As a Service Delivery Team Leader you will be responsible for managing the IT Service Delivery team, taking responsibility for service desk, desktop support and server support to ensure consistent delivery of SLAs to all clients. You will be responsible for Implementation and delivery of best practice approach to resource management, risk management and change control within the service delivery model. Identifying and implementing business improvement initiatives within the support operation unit to ensure our client’s consistency exceeds customer expectation will be a fundamental part of this role.
1st Line/ Service Desk/ Remote Support Analyst
Salary: £20,000 – 24,999 per annum
Location: Peterborough, Cambridgeshire
Job Specification:
An exciting opportunity has arisen for a 1st Line/ Service Desk/ Remote Support Analyst to join a dynamic team within a well-established blue chip organisation based initially in Huntingdon and moving to Peterborough. As a 1st Line/ Service Desk/ Remote Support Analyst you will be responsible for the following daily duties: • Accurately log incidents and ensure all relevant data is captured whilst logging the incident. • Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. • Escalate incidents where a first time fix is not possible to either 2nd line support or the relevant resolver group.
View more jobs and find out more at www.globaltechnologysolutions.com
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