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Glastonbury Festival goes 4G in UK first
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Ferrari selects Kaspersky to help protect drivers
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Lessons from SITS13 part 2
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xMatters announces new CTO as executive team grows
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Cloud to become primary ITSM delivery method
Industry Updates
Glastonbury Festival goes 4G in UK first
Those attending the 2013 Glastonbury festival will be able to take advantage of improved mobile data speeds as EE reveals plans to install the first ever temporary dedicated 4G network on the Somerset site. A far cry from the first event where free milk was offered to ticket holders, festival goers will now be able to upload [...]
Company News
Ferrari selects Kaspersky to help protect drivers
Sports car manufacturer and Formula One team Ferrari has announced the deployment of IT security software from Kaspersky Lab to protect its IT estate. Ferrari required a security solution that would protect not only office PC’s and mobile devices, but also the computers controlling production lines used to construct road cars and protect processes used to [...]
Featured Articles
Lessons from SITS13 part 2
It’s the turn of Duncan Watkins to chronicle his journey through SITS13, taking in presentations from John Lewis, Barclay Rae, Kaimar Kaur and…Catwoman? ITSM – the John Lewis way presented by Simon Skelton The John Lewis Partnership has gone through an enormous amount of change over the last 10 years. The driving force behind these [...]
Company News
xMatters announces new CTO as executive team grows
Communications and business continuity systems provider xMatters has announced that Abbas Haider is to take up the new position of chief technology officer (CTO), having recently served as the company’s technology evangelist. Mr Haider has more than 15 years experience in systems engineering, technical marketing, and sales, and will be responsible for driving innovation across [...]
Company News
Cloud to become primary ITSM delivery method
Founder of SysAid Technologies Israel Lifshitz says that more than three-quarters of customers will be adopt cloud by the end of the year, supporting the predication with figures show that his company’s cloud ITSM sales had tripled for the company since 2012. The primary drivers towards cloud adoption include cost savings, faster deployment, and scalability [...]
Sponsors
Registering for SDITS could win you an iPad
Those who have pre-registered for the upcoming Service Desk and IT Support may be lucky enough to get their hands on what will undoubtedly be the hottest gadget of 2010 – Apple’s iPad. Provided by service management...
"Hello, IT? I need some blood out of that stone please"
IT departments are expected to fund their own improvements by realising cost savings in other parts of organisation. That is the view of industry analyst Gartner, which says that while the end of recession halts the recent cost...
Free help building a service catalogue
Axios Systems is launching a series of free webcasts designed to guide the process of creating a service catalogue and help practitioners avoid the common pitfalls. Scenarios such as overcoming a lack of business buy-in, proble...
SDI conference rewards early booking
Early bird tickets are now available for theService Desk Institute23rd Annual Conference to be held 8-9 June in Brighton. The two-day event plans to deliver new initiatives, presentations, workshops, ‘How to’ sessio...
Sunrise preparing to launch
Sunrise will be debuting three launches relating to its browser-based service management software Sostenuto at the Service Desk and IT Support show at the end of April. The announcements include the debut of Sostenuto 3.5, whic...
Cherwell cranks ITIL up to eleven
Cherwell Software has received Pink Elephant verification for five additional ITIL Version 3 management processes, meaning its software is now checked against 11 of the processes defined by the best practice framework. The addi...
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