High profile cloud security breaches are doing nothing to prevent the relentless rise of Software as a Service (SaaS).
Figures from Gartner show that spending will increase by 20 per cent globally this year, reaching $21.3 billion by 2015 as the concept of software being managed outside of the internal IT department becomes commonplace.
The most popular application for SaaS is Customer Relationship Management which will be worth $3.8 billion this year according to Gartner, meaning that millions of customer records are moving to the cloud.
Hacking cases such as the ones suffered by Amazon Cloud and Sony’s Playstation Network – the latter of which compromised personal and financial information – appear to have failed deterring businesses from moving enterprise systems to the hosted model.
Copyright © 2013 ServiceDesk360 All Rights Reserved.