Published on May 5th, 20110
Hackers having a field day with remote support
More than two thirds of hackers are exploiting outdated remote IT management gateways to launch corporate attacks.
The growing popularity and convenience of support teams remotely taking over a user machine to action a fix has been brought into question by the Data Breach Investigations report, which found that in 71 per cent of 800 cases studied, the remote channel is being exploited to get past corporate firewalls.
Joel Bomgar, CEO at Bomgar, is calling for more companies to adopt more secure remote access, controls and support tools. “More often than not, CSOs will think that their most private data is hidden behind a secure firewall. What they won’t know (is that) IT support are using a shared unsecure IT system that essentially puts the data in the cloud – without their knowledge or consent.”