Sunrise Software has announced its ITSM and service desk products are now available as cloud-based services, offering businesses on-demand access to the Sunrise portfolio.
By collaborating with cloud host Navisite, Sunrise says its products have the added benefit of real-time backups, which lowers potential for data loss and maximises business uptime. Sunrise will continue to offer its software on-premises for those organisations that prefer this approach.
“Sunrise recognises that to deliver the best and most appropriate IT and customer service management solutions, you must offer choice. This expansion to the cloud is doing exactly that,” says Sunrise sales director Geoff Rees.