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October 5, 2012

Apps given corporate IT cold shoulder

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Written by: servicedesk360
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Capgemini apps, 360

Organisations are struggling to cope with the plethora of mobile apps being used in corporate IT environments, with a study from consultant Capgemini finding that only one-third of businesses are formally assessing applications used on mobile devices.

The dramatic growth in smartphone and tablet use, whether company supplied or under bring your own device policies, is seeing IT departments struggling to keep up due to lack of app testing resources.  Those organisations that do test applications are mainly concerned with performance and functionality, with the research finding that only 18 per cent focus on security issues.

“Consistent and reliable software applications have become critical to the operations of many organisations.  Yet the lack of confidence in most companies’ internal abilities to monitor and test the quality of their software is resounding, particularly when it comes to mobile applications,” says Capgemini’s Michel de Meijel.

For a measured look at how businesses can embrace user-owned technologies, take a look at ServiceDesk360 six part guide to BYOD.





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