- "Mike, Sorry the article disappointed, it was supposed to introduce some of the themes rather than explor..." - servicedesk360
- "Well after seeing this as a link from an email I was expecting rather more of a debate arround Social Media..." - MIke
- "Speaking as an IT support practice consultant, perhaps the reason why only 50% of businesses use metrics to..." - Noel Bruton
- "Hi Liz, We were very pleased that the prize was won by such a worthy winner and your happy reaction gave t..." - catherine staite
- "I agree with Matt, ITIL is a toolset / framework. what i'm seeing here is what as always been the topic com..." - geoff Cox
The LinkedIn generation – time to bin the CV?
It may have ushered in a new era of job seeking and profile management, but the growing importance of LinkedIn should not signal the end of traditional CVs. Andrea Banks, CEO of ITSM recruitment specialist Global Technology Sol...
Gartner headlining SITS13 part three: Who Is Murdering ITIL???
Gartner, the world’s leading information technology research and advisory company, is headlining the SITS13 keynote programme. ServiceDesk360 continues to preview the four keynote events spearheaded by Gartner, focussin...
Dental firm likes the taste of Citrus
Oasis Dental Care is using the latest version of SimpliSys’ Citrus Service Desk to help support 203 practices and 2500 dental professionals. Oasis selected Citrus because it required a service desk tool that could grow...
Matrix42 wins award and praise for workplace management
Workplace management specialist Matrix42 has been awarded the IT Innovation award at the recent CeBIT exhibition, with its technology praised for helping manage IT infrastructures which blend cloud and on-premise tools. The c...
Kaseya offers free ITSM insight
Service management specialist Kaseya has announced a free to attended event aimed at exploring how to deliver business IT effectively with reduced resources. The event is being hosted in central London on the 18th April, with ...
Building a single platform for ITSM
Construction and machinery provider Bauer Group has announced the successful deployment of the HEAT ITSM suite from FrontRange, in a move to manage desktops and servers from a single platform. Bauer Group required scalable sof...
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