Financial institutions in Europe are stunting their own growth by relying on outdated IT, with a study from Infosys-Finacle finding that 75 per cent of banks are making it difficult to add new products and services because o...
Organisations must rip up the ‘single standard’ for managing BYOD (Bring Your Own Device) and create a multi-tiered approach which states what services are offered to each device. As previously reported by ServiceDesk360,...
An exciting opportunity has arisen for an experienced Service Transition Project Manager to join a well-established blue chip organisation covering two sites in both Huntingdon and London. As a Service Transition Project Manage...
According to SDITS12 general consensus, topics don’t get hotter or more controversial than social IT support. Maff Rigby of IT SmartDesk proved to be voice of reason at the event, discussing strategies for making social IT a...
To maintain its reputation for offering class-leading IT support, UK-based Pure Technology began investigating remote support in 1997. Explaining how Pure worked with Bomgar to overcome concerns regarding remote IT support ...
IT bosses are struggling to support the plethora of personal mobile devices appearing in the workplace, with a study by LANDesk showing 96 per cent of managers reporting that staff are now using more than one computing device...