The Service Desk Institute (SDI) is hosting the third annual IT Service Week (October 3-7) , giving IT support and service teams the opportunity to highlight and promote the work they do within their organisations.
Events include an “Ask the Expert” webinar at 2pm on October 6, where service desk staff can put questions to SDI experts Howard Kendell and Ken Goff.
Service desk customers, both external and internal, are also invited to vote for their favourite team, along with any individual who they think is a real “Service Desk Hero”.
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