Published on February 3rd, 20110
Service catalogue workshops announced
ITSM specialist Barclay Rae (pictured) is holding one-day workshops for those interested in building IT service catalogues, implementing SLA’s and learning skills to deliver value from IT.
The sessions are being held in London and Leeds on the 15-16 March respectively and are limited to small groups so participants gain the maximum benefit. The approval rating for previous sessions was 95 percent so places are expected to fill quickly.