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June 27, 2011

Numara voted best customer service ITSM supplier

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Numara Software has won the Supplier of the Year category at the annual

Hosted by the Service Desk Institute (SDI), the award is given in recognition of service performance and delivery, commercial understanding, industry knowledge and products.

“This award is special because we ask the people who use the software on a daily basis to rate every aspect of their supplier’s quality of service, product and value for money. Not only did Numara win their customers’ approval, they also demonstrated to the judges a real passion for their customers which sets them apart from the competition,” says SDI chairman Howard Kendall.

Here are the other winners:

IT Service Excellence Large Team of the Year

TNT Express

IT Service Excellence Small Team of the Year

Enterprise

IT Service Excellence Professional of the Year

Andy Somerset, NHS South of Tyne and Wear





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