LANDesk has announced its annual open-days for 2012 which offer tips and advice from the company’s developers alongside best practice sessions delivered by organisations including SDI (Service Desk Institute) and Lenovo. Other topics to be discussed include service catalogue, process design and mobile user management.
The open-days are to be held in locations across the UK, including London and Edinburgh, in February and March, and in several other European countries. Both current and potential customers are invited to the free-to-attend events, with dates, locations, registration details and further information available from the LANDesk website.
• LANDesk has also announced the launch of Service Desk 7.5, the latest version of its ITSM software that is geared towards mobile and helping businesses deliver 24/7 support at a time of budget cuts and reduced support staff numbers.
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