Company News

April 12, 2011

IT Governance launches ITSM Toolkit

More articles by »
Written by: admin
Tags: ,

Industry experts including Shirley Lacy and Dr Geoff Harmer will be hosting ‘ask the expert’ Q&A sessions live at the Service Desk and IT Support Show which begins next week.

Taking place on the IT Governance (ITG) stand 936, the sessions will cover a wide range of ITSM topics.

The Show will also see the launch of an ITSM documentation toolkit from ITG covering ISO/IEC 20000, and designed for organisations wishing to implement service management best practice.

Further details of the speakers and information on how to pre-book are available here.





Leave a Reply

Your email address will not be published. Required fields are marked *

*

HTML tags are not allowed.