Published on April 18th, 20120
Sunrise debut’s iOS and Android mobile support at SDITS
The product promises real-time, 24/7 access to an organisation’s service desk via mobile devices including those running iOS and Android, and offers integration with existing security standards built into the Sostenuto product. The interface can also be customised with corporate branding, helping to portray a professional image for roving service engineers.
“This new way of working extends the inbuilt flexibility that Sostenuto customers have come to expect, making it the ideal solution for service desk professionals looking to create an integrated service management framework that quickly scales up and down as their organisation changes or grows,” says Sunrise director Geoff Rees.