Software from House on the Hill used to manage IT service management has been customised to run six other business functions, including customer service, facilities management and complaints handling.
The cloud-based SupportDesk i3 product has also been designed to manage freedom of information, managed services and HR. House on the Hill says that customers can mix and match functions to get the maximum use from the single product.
“The wide range of solutions now available means we can cater for almost any environment, while the added bonus of short-term contracts and monthly fees make it an extremely cost-effective option,” says House on the Hill director, Trudy Broadhead.
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