The growing strategic value of the mid-market ITSM software market has been underlined after enterprise software giant BMC declared its intention to acquire Numara Software.
In its announcement of the buyout, BMC has clearly advertised its intention to target small to medium-sized businesses, suggesting a dramatic strategic shift for a business which has traditionally seen most trade from large-scale enterprise installations.
BMC says the addition of Numara, which has 13,000 mid-sized businesses using its TrackIt and Footprints IT and asset management software, will enable it to offer a complete portfolio of services to companies of all sizes.
“Now BMC can effectively serve the entire spectrum of organisations hungry for IT management with products that truly meet the specific needs of their businesses. Numara’s solutions, customer base, and sales and channel partners will round out BMC’s market leadership in Business Service Management and focus on customer care and support,” says Paul Avenant, president of Enterprise Service Management (ESM) for BMC.
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As a result of this acquisition, Its so predictable that Numara products will become more and more expensive as BMC tries to recoup the acquisition costs from its newly expanded customer base.
Switch from Numara and get ServiceDesk Plus for one year at absolutely free of cost.
http://www.manageengine.com/bmc-acquires-numara/index.html
What is not being talked about is that BMC plans to bring current numara employees over, knowledge transfer, then issue severance packages. I think BMC should have better integrated them, or leased the product they are really after (footprints).