Marval has announced that its MSM v12 service management software is compatible with all 15 ITIL processes comprising the PinkVERIFY 3.1 scheme.
Claiming to be the first vendor to gain full verification, Marval says its software is able to help with advanced processes, including event, financial and service portfolio management, whereas rival suites accommodate between one and 12 ITIL processes.
“MSM was built from the ground up on ITIL principles and this verification reinforces our commitment in delivering the most innovative, ‘ITIL compatible’ software solution. Pink certification provides customer assurance and confidence that MSM continues to support ITIL best practice”, commented Marval technical director Greg Pritchett.
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Marval has announced that its MSM v12 service management software is compatible with all 15 ITIL processes comprising the PinkVERIFY 3.1 scheme.
Claiming to be the first vendor to gain full verification, Marval says its software is able to help with advanced processes, including event, financial and service portfolio management, whereas rival suites accommodate between one and 12 ITIL processes.
“MSM was built from the ground up on ITIL principles and this verification reinforces our commitment in delivering the most innovative, ‘ITIL compatible’ software solution. Pink certification provides customer assurance and confidence that MSM continues to support ITIL best practice”, commented Marval technical director Greg Pritchett.