With the rise in popularity of devices like the Apple iPhone, Google Android and other smart phones, what has been the service desk experience?
Are you required to provide support, is the use of such devices in a work environment frowned upon in your organisation, or is it a ‘free for all’, with staff demanding to use whatever device they fancy – in short IT anarchy?
Hornbill is inviting ServiceDesk360 readers to spend five minutes filling in a survey about this topic by 16th July. Participants will be entered into a free prize draw to win a Sony Bloggie PM5 HD Snap Camera, please click this link.
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