Industry Updates | ServiceDesk360

Will cloud computing find the Higgs particle?

Cloud computing is underpinning efforts to help solve some of sciences biggest mysteries, such as discovering the elusive Higgs particle.

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Dedicated workers off sick unable to work because of faulty tech

Workers in the UK are a committed bunch, with the vast majority attempting to stay in contact with the office when off sick, however almost 70 per cent find themselves unable to work effectively when ill due to technical issues...

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Department of Health to cut IT costs by 40 per cent

The Department of Health (DoH) is predicting a 40 per cent IT operational costs saving by awarding a five-year outsourcing contract to Atos.

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IT departments expected to deliver results without budget increases

IT departments must deliver multiple priorities into the business without any increase in resources or budgets over the next year according to Gartner.

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Help desks face increased pressure to support mobile banking

Support desk staff are likely to find themselves under increased pressure from customers and co-workers needing assistance with mobile banking, with a study from Juniper finding that the number of people using the channel will...

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2012 IT spending afflicted by familiar problems

Spending on IT services will grow sluggishly in 2012 after analyst Gartner downgraded its new year outlook because of ongoing global economic problems.

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