ServiceDesk360


 
 

 
Event
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Choose your hot topics for SDITS12

In case you’ve missed it, the full seminar programme for the Service Desk & IT Support Show is now live here.  It’s shaping up to be two fantastic days of thought-provoking discussion and plenty of takeaway info for th...
by servicedesk360
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Event
Landesk500

LANDesk announces 2012 open-days

LANDesk has announced its annual open-days for 2012 which offer tips and advice from the company’s developers alongside best practice sessions delivered by organisations including SDI (Service Desk Institute) and Lenovo.  O...
by servicedesk360
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Event
IT Service Week, 360

Third annual IT Service Week in full swing

The Service Desk Institute (SDI) is hosting the third annual IT Service Week (October 3-7) , giving IT support and service teams the opportunity to highlight and promote the work they do within their organisations.
by servicedesk360
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Company News
Liverpool500

SDI and itSMF team up to tackle ITSM future

Two of the most influential industry bodies are running their first ever joint event called Raising Service Desk Standards.
by rwebb
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Event
U

Numara voted best customer service ITSM supplier

Numara Software has won the Supplier of the Year category at the annual
by admin
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Event
 

ITIL; what's ITIL? The language of #SDI11

“Service” and “Social Media” have usurped “ITIL” and “Processes” as the buzz words at the SDI Conference. James West wonders if the changing language indicates real cultural chang...
by admin
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