Company News | ServiceDesk360

Why ITSM beyond the service desk is the true definition of innovation

IT innovation is about intelligently deploying technology to solve or enhance critical business processes and practices, not jumping on the bandwagon of adopting the ‘latest’ thing.

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Dental firm likes the taste of Citrus

Oasis Dental Care is using the latest version of SimpliSys’ Citrus Service Desk to help support 203 practices and 2500 dental professionals.

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Matrix42 wins award and praise for workplace management

Workplace management specialist Matrix42 has been awarded the IT Innovation award at the recent CeBIT exhibition, with its technology praised for helping manage IT infrastructures which blend cloud and on-premise tools.

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Building a single platform for ITSM

Construction and machinery provider Bauer Group has announced the successful deployment of the HEAT ITSM suite from FrontRange, in a move to manage desktops and servers from a single platform.

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Karen Ferris on powering your ITSM product migration

Those service desks planning to source solutions at SITS13 are being offered migration and project planning advice from renowned international speaker and trainer, Karen Ferris.

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Omnitracker 10.1 offers ‘out-the-box ITSM’

Service management software provider Omninet has launched the latest version of its business process platform Omnitracker, offering a range of templates that work ‘out the box’, including ITSM and project management.

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