Company News | ServiceDesk360

Let’s destroy the barriers to innovation says ServiceNow

Progressive companies are giving technology teams more time to concentrate on innovative IT, by using SaaS (Software as a Service) technology to free up resources and flexible platforms to bring ideas, rather than coding and so...

by servicedesk360

Full Story »

Hornbill to end the SaaS debate with latest release?

Hosted, on-premise or SaaS; it is a decision that procurement professionals know will have long-term implications when deciding to replace their service desk, yet Hornbill has posed a different question – why choose at all?

by servicedesk360

Full Story »

Salesforce.com promises IT support, without an IT department

Businesses can now build an effective, multi-channel, mobile support operation, including social networking, over a single weekend without any IT staff.

by servicedesk360

Full Story »

Mid-market becomes key battleground as BMC acquires Numara

The growing strategic value of the mid-market ITSM software market has been underlined after enterprise software giant BMC declared its intention to acquire Numara Software.

by servicedesk360

Full Story »

Selection Services reinforces claim for cloud services leadership

Selection Services says its recently completed management buyout and acquisition of Cloud Data means it has immediately becomes one of the UK’s leading managed service providers in the SME (Small to Medium Enterprise) s...

by servicedesk360

Full Story »

Unlimited online file sharing to boost support teams?

ISL Online has added unlimited online file sharing to its remote access software to help improve the quality of support its customers can offer users.

by servicedesk360

Full Story »