Progressive companies are giving technology teams more time to concentrate on innovative IT, by using SaaS (Software as a Service) technology to free up resources and flexible platforms to bring ideas, rather than coding and so...
Businesses which hone the mobile experience are rewarded with greater customer loyalty than those who tack on applications or services without considering the experience delivered. Research from eDigital has found that comp...
In case you’ve missed it, the full seminar programme for the Service Desk & IT Support Show is now live here. It’s shaping up to be two fantastic days of thought-provoking discussion and plenty of takeaway info for th...
IT must stop acting like a technology ‘police’ force, and instead focus on innovating and developing services that help businesses work more effectively and profitably. Ian Aitchison, director of product management at LA...
The Department of Health (DoH) is predicting a 40 per cent IT operational costs saving by awarding a five-year outsourcing contract to Atos. The contract, worth £74 million, will see Atos deliver integrated IT desktop and sup...
This year’s Service Desk & IT Support Show (SDITS) features a huge education programme, with visitors given free insight from the top ITSM practitioners and experts. This year, the event will also allow visitors to deci...