The ServiceDesk360.com media pack will be available here shortly…
- Noel Bruton’s ten compelling reasons to get rid of your servicedesk, pt2
- Ten compelling reasons to get rid of your servicedesk (and what to have instead)
- Progressive, strategically aligned IT remains a fluffy dream
- Bournemouth University graduates to consolidated IT
- Brewer develops business with an Orange twist
- More
- "Noel, In the current support industry climate you've no idea of the impact of such a headline; whether at ..." - Bryan Williams
- "Mike, Sorry the article disappointed, it was supposed to introduce some of the themes rather than explor..." - servicedesk360
- "Well after seeing this as a link from an email I was expecting rather more of a debate arround Social Media..." - MIke
- "Speaking as an IT support practice consultant, perhaps the reason why only 50% of businesses use metrics to..." - Noel Bruton
- "Hi Liz, We were very pleased that the prize was won by such a worthy winner and your happy reaction gave t..." - catherine staite
iPad adoption shows Apple making corporate inroads?
The BBC, British Army and Leicester City Council are all investing in Apple’s iPad for staff, adding weight to the argument that the Californian technology company is finally breaking into the corporate sector after years...
Clouds lifting as web-based software treated as business innovation
The number of businesses positive about the role that cloud computing can play in improving their IT delivery has exceeded the amount of sceptics for the first time. Research from analyst Yankee Group shows that 60 per cent of ...
Best practice success puts Muller Dairy IT in the driving seat
Muller Dairy is one of the food industry’s great success stories. The number one yogurt brand in the UK, this innovative dairy business, which started life in a small Bavarian village in 1896, has never stopped growing si...
Keep throwing money at failed 12 billion pound patient system, say doctors, it will be worth it in the end
Over a third of doctors say that patient records and lab results ‘go missing’ at least once per day, despite the billions spent by the NHS on the central database for storing personal information. Research by GS1 UK...
FrontRange aims for market dominance
Service management software supplier FrontRange has consolidated its UK operations as part of a long-term plan to offer a complete customer service and support solution. Ian McEwan, who joined the company as vice president of E...
Helpdesk scam targets Microsoft customers
Criminals posing as Microsoft helpdesk staff are tricking the public into giving them remote access to their PCs, stealing personal and financial information and then charging customers a support fee of 185 pounds for good meas...
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