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- "Mike, Sorry the article disappointed, it was supposed to introduce some of the themes rather than explor..." - servicedesk360
- "Well after seeing this as a link from an email I was expecting rather more of a debate arround Social Media..." - MIke
- "Speaking as an IT support practice consultant, perhaps the reason why only 50% of businesses use metrics to..." - Noel Bruton
- "Hi Liz, We were very pleased that the prize was won by such a worthy winner and your happy reaction gave t..." - catherine staite
- "I agree with Matt, ITIL is a toolset / framework. what i'm seeing here is what as always been the topic com..." - geoff Cox
Why a good trade show is much bigger than a two-day event
I really didn’t know what to expect when I attended the first ever Service Desk and IT Support Show (SDITS) Exhibitor Day this week. The idea of bringing the exhibitors together before the live event (in April) is not som...
"In my day, we used to have something called a Desk Top Computer."
PC manufacturers are gearing up for a bumper 2010, with a 20 per cent increase in sales expected as global economies emerge from recession. Industry analyst Gartner has upwardly revised its figures, expecting sales of over 360 ...
ITIL project built from the ground up
Incommunities, one of the largest housing associations in the North of England, is embarking on an ITIL (IT Infrastructure Library) project designed to offer a better service to more than 22,000 homes in the Bradford district i...
Cost savings AND improved service – achieving the impossible at Tamworth
Find out how Tamworth Borough Council has used industry standards and flexible service management to make across the board improvements. Tamworth Borough Council’s ICT department has built up an enviable track record over...
Chained to the desk? Not for much longer
The number of mobile workers will surpass one billion this year, with industry analyst IDC saying that 50 per cent of the European workforce will be freed from the shackles of the desk job by the end of 2013. Driven by unified ...
*UPDATED* Recruitment portal solely for IT services
IT professionals looking for new career opportunities are being offered free access to a website designed specifically to match their skills with relevant posts. ITServiceJobs.com is a recruitment resource dedicated to the IT s...
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